Profile

Founded by Mr Dale Monson in 1981, MONSON have remained, from the beginning, committed to providing outstanding services to customers day in, day out.

This philosophy has been responsible for much of our success to date. From humble beginnings in the Port of Fremantle, Western Australia, MONSON now service all Australian ports from 30 strategically located offices across Australia, Singapore, China, and a growing presence in Indonesia, Vietnam, South Korea, and Japan.

Solutions

Junior Miners

Owners & Operators

Shippers & Exporters

Trading Companies

Technology

MB2

Through our groundbreaking MB2 application, MONSON can provide our clients with valuable insights into the vessels transporting their cargo. Whether it's via our customer portal or engaging our industry-first API, MB2 is a critical integration and must-have for many of our customers and service providers.

SEDNA

Our SEDNA platform is a time-saving communications platform designed and developed specifically for maritime partners. It provides a powerful dialogue between stakeholders via a fast and secure desktop and mobile application that grants 24/7 visibility and collaboration.

MONSON Research

MONSON research provides analytical insights and data for all major bulk commodities exported from Australia. This includes a range of valuable data points and information, including port congestions and complete berth lineups for all Australian ports.

Commitments

An important part of our work at MONSON is thinking beyond the port and considering those on board the vessels moving cargo. We help connect them with families and provide a great deal of support aimed at improving general wellbeing and happiness at every step of their journey.

MONSON donate high-speed WiFi to seafarers aboard vessels in Port Hedland to help them cope with isolation, homesickness, and mental health issues exacerbated by the COVID-19 crisis.
Happiness Planner Packs are supplied to crew all around Australia providing them with access to health and wellbeing tips and tools whilst onboard.
Desk calendars are designed from photos submitted by seafarers with proceeds being distributed back to the ship crews for phone cards, food baskets, and books.

MONSON staff from all over Australia volunteer their time via Mission to Seafarers to pack hampers for delivery to crew at Christmas time, along with International Day of the Seafarer in June.

At MONSON, we invest in workplace happiness, wellbeing, and employee assistance programs. We believe that our business is only as strong as the team behind it and regularly look for opportunities to improve the employee experience.

Workplace Happiness by Happiness Co — an award-winning program delivered to employees in person and online. It is based on a non-clinical, pre-emptive approach to health and wellbeing.
IVS Wellness Station — The Wellness Station is a highly-visible, self-service solution for employees to easily access a range of practical tools and products that can help improve wellbeing, general health, and happiness.
Employee Assistance Program by People Sense — confidential counselling services available to MONSON staff and their immediate families.

Being part of the communities we live and work in is important to all of us at MONSON. Whether it's getting involved in local initiatives or contributing to local wellbeing programs, we all donate our time and roll up our sleeves to help out.

Regional workshops for the community facilitated by Happiness Co., including a FIFO mine tour and youth engagement through sport.
Community & Compassion initiative powered voluntarily by MONSON staff supporting local projects and appeals.
Donation drives to various charities and not-for-profit organisations.

Environment

Carbon-neutral.

Working with leading companies focused on renewable exports (hydrogen).

Supporting the importation of turbines for wind farms.

Members of TRACE.

Modern slavery policy.

History

MONSON specialise in bulk commodities, such as coal, iron ore, alumina, caustic soda, salt, mineral sands, and grains. We have been a leading representative of vessel owners, vessel charterers, commodity traders, shippers, and producers of metals and minerals for over 40 years. With a personalised service at heart, backed by global-leading technology, and a team of passionate experts, MONSON continue to be an industry leader and strive for success in everything they do.

1981

Dale Monson formed the company, Botany Bay Shipping Agency, on January 10th, 1981, together with tanker operator Botany Bay Tankers. Dale worked by himself for the first three years handling some 50 tankers with the first vessel, Botany Trojan, calling Kwinana on January 20th, 1981.

1984

First sales and marketing trip by Dale Monson to Europe.

1985

Purchased Aru Shipping and opened an office in Singapore. Attended to dry dock, palm oil, and tanker vessels.

1990

Name changed to MONSON Agencies Pty Ltd.

1994

Opened office in the Port of Bunbury, Western Australia, to attend to alumina vessels.

2003

Business attends to 70 port calls per month with 12 staff. MONSON expanded the business Australia-wide and opened offices servicing all Australian ports: Dampier, Mackay, Gladstone, Brisbane, Townsville, Newcastle, Melbourne, and Adelaide.

2016

Opening of China office in the city of Ningbo to assist our customers with their Chinese shipments.

2021

Welcomed a new investor and partner (Five V Capital) as we continue to look for growth and to expand our agency network beyond Australia.

Dale Monson, Founder

Team

Our people are highly-experienced professionals who passionately believe in providing our customers with outstanding services and solutions. It's what makes MONSON collectively unique, trusted as a company, and united as a team.